A newsletter is a communication tool that allows an organization to communicate with its customers and supporters. It can be used to update customers on the organization’s activities and to solicit feedback.
Many newsletters are also used as marketing tools, promoting the organization’s products and services.
The purpose of a newsletter is to keep customers and supporters informed about the organization’s activities and to solicit feedback. By keeping customers and supporters updated on the organization’s activities, newsletters can help improve customer relations.
Additionally, by soliciting feedback from customers and supporters, newsletters can help improve the quality of the organization’s products and services.